Just a few mentions of great customer service of late:

Il Forno – The lovely girl behind the counter at the weekend – smiling, helpful, a delight all-round.

Cibo – The wait staff here have got it right. Attentive, in a very polite manner, make you feel special, yet not sycophantic.

The Grill – I love staff offering to take my coat – it doesn’t happen in enough places. The little touches.

The French Cafe – The many complimentary items between courses are a lovely surprise and help make this fine dining legend excellent value.

Delicious – My daughter was offered a fluffy on the house to keep her happy before food arrived (okay, a potential appetite spoiler, but more importantly a time-buyer).






2 thoughts on “Niceties

  1. MooChowChow (Contemporary Thai – 23 Ponsonby road) – Very good service there:
    – offered you take your coat, bags…
    – Re wine: Man will taste and then ladies will get served first…
    – very good advise on food, and offered to take the rest home…
    – Just nicely polite, and saying goodbye
    – Maitre D’ – very good and attention to details
    Brilliant service as far as I am concerned!

    Pure (on Jervois Rd) – It has been a while, but loved the additional goodies between courses too!

    1. Stephane, thanks for the heads p about Moochowchow and Pure. I love places such as those that make an effort. One question – what do you mean by ‘man will taste’ the wine? This sounds a bit old-fashioned to me! On that note, I seem to attract vintage attitudes from sommeliers and waitstaff at restaurants, having recently encountered comments like “this is a good wine for a lady” and once, at Barolo, was told the namesake wine of the restaurant “was not for the ladies – too strong”. Am I the only one? Anyone else experience archaic wine moments?

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